Customer Reviews

Check out our latest customer reviews from Trustpilot

Excellent 9.6/10

52 verified reviews

EXCELLENT PROFESSIONAL SERVICE FROM…

Excellent professional service from Mark and his colleagues. Highly recommend.

— Neil ChandarFriday, 8th of June 2018
1ST CHOICE

Matt, Teresa, and the rest of the team did a fantastic job organising our new lease vehicle. They kept us updated at all times, and were a pleasure to deal with. I have no hesitation in recommending 1st Choice Vehicle Finance.

— Kenny DevineWednesday, 6th of June 2018
EXCELLENT SERVICE AND AFTER CARE WAS…

Excellent service and after care was exceptional

— V ATuesday, 5th of June 2018
MARK WAS GREAT

Mark was great, from initial contact all the way through to vehicle delivery he kept me informed and was knowledgable in all areas. I would recommend 1st choice and in particular Mark to anyone for vehicle leasing.

— Jordan ScarlettMonday, 4th of June 2018
STRAIGHTFORWARD

Straightforward, efficient service - Great

— Paul KFriday, 1st of June 2018
GREAT SERVICE AND SUPPORT

This is my 2nd vehicle lease with 1st choice vehicle finance and they make it the easiest way of getting in to a new car, great deals, no fuss, no problems, just straightforward, honest help and support, Well done Matt and the team.

— Ian HWednesday, 30th of May 2018
GREAT SERVICE FROM BEGINNING TO END

Great service from beginning to end. Initially I missed an opportunity on a vehicle but Matt said he would keep an eye out for the vehicle I wanted and when a similar deal came along he would contact me....he did just that...Great !

— Paul KSaturday, 26th of May 2018
GOT MY BMW - NO PROBLEMS AT ALL!

Mark Kinnan got in touch with me to let me know that he had access to exactly the vehicle I had been looking for through one of his dealers, there was only one available but at no time did he give me the hard sell approach and answered all of my questions/queries really quickly. All of the paperwork was prepared (very clearly) and authorised very quickly and painlessly - the only delay was the 14 day cooling off period! The car was delivered exactly as promised and is amazing, the whole process was very straight forward and smooth and there are no hidden brokers/admin fees as with some other companies. I would have no problem at all using 1st Choice Vehicle Finance again.

— Neil ThurmanWednesday, 23rd of May 2018
EXCELLENT SERVICE

Excellent service. Would recommend.

— Martin ReidMonday, 21st of May 2018
NEILL AND THE TEAM ARE FANTASTIC

Neill and the team are a pleasure to work with! Due to a manufacturer issue my car was delayed, but Neill made it go right and got me a replacement hire car to ensure I was on the road! Really appreciate everything. Plus the car is awesome!

— Ryan O'CThursday, 17th of May 2018
I AM NOW ON MY SECOND LEASING CONTRACT…

I am now on my second leasing contract via 1st Choice Vehicle Finance, the service they provide is outstanding and their prices can not be beat! I would recommend this company to anyone. I only have good things to say...superb

— samantha ellisWednesday, 16th of May 2018
GREAT SERVICE

Great service - great communication. My car was delivered earlier than expected and I love it. Matt & Theresa have been super all the way through, I won't hesitate to use 1st Choice again, or to recommend them to others.

— Miss Louise WeirWednesday, 9th of May 2018
EXCELLENT SERVICE

Excellent company with great customer service. The car arrived on time exactly as they said. Mark was excellent to deal with. I highly recommend this company to others.

— Mohammed PatelMonday, 7th of May 2018
THE PROCESS FROM START TO FINISH WAS…

The process from start to finish was smooth & stress-less. Mark did a great job handling everything in the back-end. The car arrived perfectly and I love it!!

— WilliamThursday, 3rd of May 2018
GREAT CHOICE

Great service, prompt response and efficient delivery.

— James ShepherdFriday, 27th of April 2018
THIS IS OUR FIRST TIME ARRANGING A…

This is our first time arranging a personal leasing contract. The experience was better than expected. The customer service before and after sale has been excellent. Thank you

— JBThursday, 26th of April 2018
INCREDIBLY HELPFUL

Incredibly helpful. I got a BMW X1 M Sport X Drive, very happy with the car and the ease of the process and responsive attitude to anything I had a question about.

— Stephen OlorenshawWednesday, 25th of April 2018
GREAT SWIFT SERVICE

Great swift service , took me through the deal without delay . I would recommend any to use Mark from this company . Great transaction .

— Graham HeatleySunday, 22nd of April 2018
I CANNOT RATE THIS COMPANY ANY HIGHER

I cannot rate this company any higher! Matt and Neill were amazing to deal with. they helped me source my perfect bmw m4 and were with me every step of the journey. I firmly believe that there is no reason to go direct to dealers any more, the service you get from companies like this is 10x better and the deals are better! Thanks for all your help guys and will do business again with you on my next deal! Fantastic!

— Avi SinghFriday, 20th of April 2018
TOP NOTCH PROCESS

The whole team have been efficient and competent throughout the whole process. Very pleased with my choice of car, but more than that, the seamless process it was to lease it. Thank you all very much, and I look forward to my next lease! After I've enjoyed this one a little while longer, of course!

— Danielle Bagnall (Danni Bagnall)Wednesday, 18th of April 2018
FIRST CLASS SERVICE

First class service from both Matt Noonan & Teresa Thrussell whilst arranging my leasing plan. Professional & efficient. Would certainly use this company again.

— Alison MeldrumWednesday, 11th of April 2018
FANTASTIC SERVICE

The whole process from ordering to delivery was completed in a very professional manner. Matt and Teresa were a pleasure to deal with and handled all issues promptly, keeping me informed. A heavy snowfall affected delivery of my vehicle. This was obviously out of anyone’s control but Matt and his team were very proactive in organising a solution quickly. All in all I am more than happy with the service I received and would not hesitate to recommend this company to others.

— Jonathan NevinsTuesday, 20th of March 2018
1ST CHOICE IS ALWAYS MY 1ST CHOICE

1st Choice is always my 1st Choice I have used 1st Choice for several years now, initially for company cars but I have now had 2 cars from them on personal leases. I have to say that Neill and his team are excellent. Great communication and also has cracking deals. I would have no reservations in recommending them for anyone looking for a lease car. Last week I had delivery of the new car and pick up of my old car, it was handled on the same day and went very smoothly for both and I didn't need to do a thing other than be there to sign for both. Keep up the great work! Thank you as always, Sam Carr.

— Sam CarrMonday, 12th of March 2018
GREAT EXPERIENCE FROM DAY 1

Matt and the team at 1st choice made the whole process of getting a new car, from 1st enquiry to delivery, a pain free experience from start to finish. Matt was always available for any queries and questions to be answered at short notice. Myself and my family are extremely happy with our new car. Great customer service throughout. Well done all involved! Regards

— David JohnstonThursday, 8th of March 2018
VERY EFFICIENT AND EASY PROCESS.

Very efficient and easy process. Extremely happy with the vehicle and it was exactly as described. The team was very helpful throughout the process and I would definitely recommend them.

— Nathan WoodfieldFriday, 16th of February 2018

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